Frequently Asked Questions

If your question is not here, please email us at support@sizeadvice.com

Or you can connect with us on Facebook or Twitter

General

What is Size Advice?
Do you have women's items?
How does the Fit Guarantee work?
Do you have other categories than shirts?

Orders

Can I change my order?
Do I have to pay customs?
An item I wanted is no longer listed. Where is it?

Payment

Do you accept my credit card?

Delivery

What does shipping cost?
When will my order arrive?
Do you deliver to my country?
Can I track my order?

Returns

Can I return an item?
Has my return been received?
When will I receive my refund?
How long is the return period?

Technical

Why can't I sign in to my account?
Can I close my account?
What can I do if I am not receiving emails from Size Advice?
Can I unsubscribe from your emails?
Can I change the currency?

iOS & Android App

How does the Body Scanner work?
Can I use my measurements on other websites?
Can women use the app?

If your question is not here, please email us at support@sizeadvice.com

Or you can connect with us on Facebook or Twitter